MONKON | Elevating Healthcare Standards Worldwide
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About Us

» About Us

About Us

Established in 2010, HONGKONG Maikong Medical Equipment Co., Ltd has been a trusted name in the healthcare industry for over a decade. We specialize in providing a wide range of medical equipment and instruments, catering to various sectors including Health & Medicine, Manufacturing & Processing Machinery, and Service industries. With certifications including ISO 9001, GMP, and BRC, we uphold the highest standards of quality and compliance.

Our Expertise

With a focus on innovation and customer satisfaction, we excel in manufacturing and distributing top-of-the-line medical equipment such as ultrasounds, X-rays, analyzers, radiation protection gear, veterinary equipment, anesthesia machines, beauty devices, ECG machines, dental chairs, and laboratory equipment. Our extensive experience of over 10 years in manufacturing ultrasound machines in China has earned us a global reputation for excellence.

Global Reach

Operating from our base in HONGKONG, China, we have expanded our footprint worldwide with agents in key regions including Brazil, Chile, Nigeria, and the Middle East. We pride ourselves on receiving positive feedback from our clients on a daily basis, a testament to our commitment to quality and service.

Customer Service

At HONGKONG Maikong Medical Equipment Co., Ltd, customer satisfaction is our top priority. When placing an order, our dedicated team ensures prompt assistance in confirming prices, payment arrangements, availability, and delivery timelines. We encourage clients to provide hard copy purchase orders to streamline the ordering process.

Product Assurance

We stand behind the quality of our products with confidence. Offering a standard warranty of 24 months and lifetime maintenance, we also provide the option to extend warranty periods based on client preferences. Our medical equipment is CE and ISO approved, with select products holding FDA certification, ensuring compliance with international standards.

Payment and Delivery

We offer flexible payment terms including T/T, Western Union, Money Gram, Paypal, Alibaba Trade Assurance, L/C, and cash. With most items in stock, we guarantee swift delivery within 3 workdays of receipt of payment.

Technical Support and Training

In the rare event of a product issue, our team of professional engineers is readily available to provide remote assistance via Skype or phone. For more complex issues, we facilitate the return and replacement of faulty equipment. Additionally, we offer comprehensive training programs including online tutorials and annual client training courses, ensuring our customers are equipped with the knowledge to maximize the benefits of our products.